Mission:
The mission for the Senior Property Manager (“SPM”) is to carry out high performance duties aligned with ensuring the success of our clients, to drive our collective Core Focus of making properties better and to improve the quality of life. The ideal candidate is an energetic, conscientious, and detail oriented. This individual has exceptional communication and time management skills, enjoys building relationships, being part of a team, takes pride in their professional development and career.
Expected Outcomes:
- Carry out PM all job duties in alignment with MDL written procedures
Expected Physical Property Outcomes:
- Conduct physical property inspections for safety, soundness, and cosmetic property inspections a minimum of two times per week (unless directed otherwise) for assigned portfolio
- Consistently ensure pristine property curb appeal for assigned portfolio
- Conduct monthly property vacancy inspections, ensuring all vacancies are free of any dirt/debris/hazards (ex. Door sweep dirt, water leaks/broken locks/windows/forced entry) Ensure vacant utilities are not inadvertently utilized (ex. A/C running, lights on)
- Consistently hold third party property vendors accountable to service performance, at competitive prices
- Conduct onsite property inspection meetings with vendors, a minimum of four times per year
- Identify and recommend any operational efficiencies, cost reductions, and leasing improvements for assigned portfolio to Landlord
- Conduct on-site Tenant visits, a minimum of monthly, for all Tenants in assigned portfolio
Expected Financial-Related Activities:
- Consistently reviews and approves monthly financials, annual budgets, and CAM reconciliations
- Consistently approve property invoices no less than three times per week
- Conduct A/R collections inquiries by telephone, followed by email for outstanding balances of assigned portfolio (Start by 7th & continue throughout the month)
- Consistently meet monthly Executive Summary deadlines (Due by the 10th / Accruals 20th)
- Consistently meet monthly pre-posting deadline (Due by 20th)
- Consistently meet Annual Budget, and CAM Reconciliation deadlines, as set by department head
Other Expected Outcomes:
- Nevada Real Estate License and Property Manager’s permit required
- SPM reports to the Vice President of Operations
- Regular check-ins and updates with the Vice President of Operations to align on company-wide objectives, portfolio performance and to ensure consistency in operations, and adherence to company policies
- Meet Landlord’s expectations of property operations philosophy and boundaries of ownership
- Engage in regular property updates with Landlords of assigned portfolio
- Establish strong relationships, and oversee vendors, maintain service contracts for recurring services, ensure vendors are fulfilling their contractual obligations to meet Landlord’s and MDL’s expectation.
CORE Competencies:
- Maintains high standards of confidentiality, accuracy, and security when managing client, tenant, and financial data
- Proficient in Yardi, Microsoft Office Suite, Asana and should have exceptional grammatical writing abilities for emails and letters
- Has strong understanding of the various types of commercial leases, operating expenses, use restrictions, zoning issues, hazardous waste removal, use permits, and general awareness of industrial, office and retail properties
- Ability to distinguish between important and trivial tasks
- Ability to carry out time management discipline
- Must consistently hit goals, timelines, deadlines, and fulfill promises
- Highly effective commitment to teamwork
- Highly effective listening / inquiry mindset
- Ask qualifying questions, listen to the words, follow directions and not afraid to take on new challenges, keep an open mind, empathize with speaker, provide feedback
- Highly effective working relationships and connection with other staff members
- Demonstrates high level of initiative and self-direction
- Demonstrates intellectual curiosity and invests in personal development
- Demonstrate excellent communication skills, with the ability to effectively convey information and engage with diverse audiences both written and verbal
- Must demonstrate consistent reliability, maintain excellent attendance, and require minimal supervision
- Has a willingness to accept feedback to develop performance
- Has a Positive Mindset
- Right attitude, good energy, look to the bright side and deal with issues effectively/constructively
| CORE Values: |
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• Integrity |
• Community |
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• Professionalism |
• Family |
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• Pride of Ownership |
• Gratitude |
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Qualifications:
- Bachelor degree preferred or equivalent real estate experience
- 3+ years of Property Management experience preferred
- Nevada Real Estate License & PM Permit Required
Work Environment/Notes:
- Job involves in-office work hours Monday – Thursday 8:00am – 5:00pm; Friday 8:00am – 4:00pm
- Exceptional employee benefits – compensation to be discussed depending on experience
- Pay range: DOE
- Commissions
- Annual Bonus
