I would like to take this opportunity to thank MDL Group for the excellent service your provided my company over the past year in the management of a property we acquired in the Las Vegas area in early 2012. When confronted with hiring a management company out of the market, we received a recommendation from a local Las Vegas broker. When we first made contact and explained our situation, your company was more than willing to help us immediately due to time sensitive issues we faced. The property manager was initially invaluable in prompt recommendation of several companies to handle all of our maintenance needs. As the relationship continued, the property manager was very responsive, available for physical site inspections and meetings at our request, and upon knowledge of the sale of the property, continued excellent service even though they knew the relationship would be ending. I just wanted to let you know how appreciative I am of your assistance to me during the past year. It gave me great comfort to know I had someone I could trust and rely on in an area where I had no prior experience.
IBC/International Bank of Commerce
The team at MDL has been an invaluable addition to our operations for the past several years. Their attention to detail is the best we’ve experienced.
We have had the pleasure of working with MDL Group on a number of projects over the last several years. I have worked with various asset managers within the company and have never encountered a situation they didn’t handle with expediency and complete professionalism. One instance that comes to mind is when I happened to come in early on a Saturday morning to discover that someone had broken into one of our tenants suites. Since it appeared nobody knew about it, I called MDL. Since it was about 6:30 in the morning on a Saturday, their answering service took the call and within 10 minutes I had received a call back from our asset manager and they had already called the security company as well as Metro. Another thing that comes to mind is how they often go above and beyond what we pay them for just to make sure we are happy. We have always highly recommended MDL Group not only for the work they do, but also for the personal service we get from them on a daily basis.
– Lisa Hall, CPA
Chief Financial Officer
Aspen Financial Services, LLC
I have been a client of MDL Group Inc. since the beginning of year 2003. They have always provided the best service possible. Since I am an out of town landlord, I rely on MDL Group to manage my properties and perform the daily activities. On occasion there are certain situations that require MDL Group to perform unique or un-ordinary tasks. MDL has always obliged and will go out of their way to handle any situation possible. With the changes to economic conditions, MDL was proactive with the tenants, vendors and the city. MDL Group is very reliable, trustworthy and has a high client satisfaction.
– Owner of Terrazza D’Alessio
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